Product
Warranty & Guarantee Information
All
products are covered by their manufactures written warranty respectfully.
All
products we sell have a 15 day money back guarantee, if you are not
satisfied with the product we will
authorize a return if the product is
still in the original packaging unused & unopened with no physical damage.
YOU
MUST CALL (260) 724-7113 FIRST TO GET A RETURN AUTHORIZATION NUMBER (RAN)
After obtaining RAN number please write it on the outside of the package you are
shipping product back in.
Absolutely
no product will be accepted without this number, it will be returned to you.
After we receive the product
back it will be inspected and credit will be
issued to your credit card, minus shipping charges, or a replacement item will be sent if requested.
We will not
accept C.O.D. shipments on returns.
If the
product is damaged, used, or not able to be resold it will be returned to
you and no credit will be issued.
Orders
placed, processed, and then cancelled will be issued a credit with our
company towards
purchase of other products minus a cancellation fee equal to
15% of the total sale.
Shipping
and Handling Information
Standard
shipping is by UPS ground service. Rates are based on order total.
Occasionally,
small items will be shipped via USPS by priority mail service.
In
stock items shipped within 48 hrs, most orders will arrive within 3-7 days.
Backordered
items will ship as soon as they become available.
Rates
apply to shipment within the continental USA.
Shipments
leaving different locations will each be charged accordingly.
Any
damages incurred during shipping are your responsibility and you must make a
claim with the carrier.
We do not offer any International shipping.
Shopping
Cart Information
Please
fill out all REQUIRED
information within the checkout area. If you fail to complete
all the
necessary info, it will only delay the processing of your order.
Normally,
orders will ship within 48 hours after they are received. Products that may
be out of stock
at time of ordering will be shipped as soon as they become
available.
Privacy
Policy
It is
our strict policy not to share or sell any personal information we obtain
about our customers with anyone.
This includes e-mail addresses, telephone
numbers, and all other personal information.
We respect your privacy and
your information is held in the utmost confidence with us.